These terms set out the rules that govern your afc444 account — covering how you access the platform, how transactions are handled through wallets like bKash and Rocket, and what both you and we are responsible for. Availability depends on your local law and eligible regions; please read this policy fully before using your account.
Account access rules
Transaction obligations
bKash and Rocket wallet terms
Session and conduct policy
POLICY SCOPE NOTICE
How These Terms Apply to Your Account
By creating and using an afc444 account, you confirm that you have read, understood and agreed to these terms in full. These terms form a binding agreement between you and afc444 for every session you open, every transaction you make and every request you submit through the platform. If any part of these terms conflicts with your local law, that local law takes priority — your eligibility to use this platform depends entirely on the rules that apply in your region. We update these terms from time to time; the version published on this page is always the current one, and continued use of your account after an update means you accept the changes. We will make reasonable efforts to notify you of material changes through your registered contact details. These terms do not override any additional terms attached to specific features, information or account types — where those exist, they are published alongside the relevant feature. For transactions made through bKash, Rocket or other local payment channels, the terms of those payment providers also apply alongside ours. If you have questions about how a specific clause applies to your account, contact our support team before proceeding.
bKash wallet terms
Rocket payment terms
Local eligibility check
Account conduct rules
Policy update notice
WHAT THIS COVERS
Scope of This Policy: Inside and Outside It
Not every aspect of your experience falls under this single policy document. Understanding what is and is not within scope helps you find the right terms when something comes up with your account, a transaction or a third-party service you access through the platform.
Account Access
All rules around creating, verifying, suspending and closing your afc444 account are covered here. This includes login sessions, account security obligations and the steps required to maintain an active, compliant account in your eligible region.
Transactions
Deposits and withdrawals made through bKash, Rocket and other supported local payment channels fall within these terms. The specific amounts, processing steps and verification requirements shown in your account area also apply and take precedence for individual transactions.
Site Content
Games, lobby content, odds and promotional material published on afc444 are covered by these terms regarding acceptable use, intellectual property and conduct. Game mechanics and return information are shown only where the studio or provider exposes that data in the lobby.
Third-Party Services
Services provided by external parties — including bKash and Rocket as independent payment providers — operate under their own terms and conditions. afc444 is not responsible for the policies of third-party providers, and these terms do not modify those external agreements.
YOUR AVAILABLE ACTIONS
What You Can Do Under These Terms
These terms are not one-directional. You have a set of practical actions available to you at any point while your account is active. Your transaction history — including bKash deposits, Rocket transfers and any wallet adjustments — is stored in your account area and can be reviewed at any time after you log in. If any detail on your account appears incorrect, such as a name, contact number or registered payment method, you can submit a correction request directly through the account settings page; we will verify and update it within the process described there. Where you disagree with a decision made about your account — a transaction flag, an access restriction or a policy application — you can raise a formal question with our support team and request a written explanation. You are also entitled to request that your account be closed; the closure process and what happens to any remaining wallet balance is described in the account closure section of these terms. None of these rights are waived by continued use of your account.
Review Transaction Records
Log in and open the transaction section of your account to view a full history of bKash deposits, Rocket transfers and any other wallet activity. These records are available to you at any time your account is active.
Correct Account Details
If your registered name, phone number or payment method details need updating, use the account settings route shown after login. Follow the verification steps displayed on that page to confirm any change before it takes effect.
Raise a Policy Question
If a clause in these terms is unclear or you believe a policy decision has been applied incorrectly to your account, contact our support team. You can request a written explanation; the available contact routes are listed in the support section of this page.
Request Account Closure
You may close your afc444 account at any time by following the closure steps in your account area. The terms governing your remaining wallet balance and any pending transactions at the point of closure are set out in the relevant section of this document.
POLICY CONTACT ROUTES
Reach Us About These Terms
If something in these terms is unclear, or if a policy matter has come up on your account, the routes below connect you to the team that handles policy questions. Use the channel that fits your situation — account queries, transaction disputes and general terms questions each follow a slightly different path once they reach us.
Live Chat
Open the live chat window from any page on afc444 to speak with a support agent about a terms question or account policy matter. This route is suited to questions that need a quick clarification before you proceed with an action on your account.
Email Support
For detailed policy questions, transaction disputes or written records of a support interaction, use the email address published in the contact section of your account area. Email is the appropriate route when you need a documented response about how a term applies to your account.
Account Help Centre
The help centre linked from your account dashboard covers common terms questions, account closure steps and transaction policy topics. Check there first for policy matters that are already documented — it may resolve your question without needing to contact the team directly.
HOW WE HANDLE POLICY
How afc444 Manages Your Account Data and Terms
Our approach to these terms is practical and account-centred. We keep a record of the version of the terms you agreed to at registration and log any subsequent updates you accepted. This record is available to our support team when you raise a policy question, so any conversation about your account starts with the correct policy context rather than a generic response.
Account Data Retention
We retain your account records — including transaction history for bKash and Rocket activity, session data and communication logs — for the period required under the terms you accepted and as directed by applicable law in your region. You can request a summary of your stored data through our support team.
Policy Version Tracking
Each time these terms are updated, the new version is published on this page with a clear indication that a change has occurred. Your continued use of the account after that point constitutes acceptance. If you do not agree with an update, you should stop using the account and contact us to discuss closure before the update takes effect.
Account Security Obligations
These terms place a joint obligation on security: we maintain the platform-side controls, and you are responsible for keeping your login credentials private. If you believe your account has been accessed without your authorisation, report it to our support team using the contact routes on this page so we can act on your account promptly.
Requesting Changes to Your Record
To correct a detail in your account record — name, contact number, linked payment method — submit the request through account settings and complete the verification steps shown there. For changes that cannot be made self-service, our support team can guide you through the process via live chat or email.
TERMS QUESTIONS ANSWERED
Common Questions About These Terms
The questions below come up regularly when members review their account terms. Each answer reflects the actual policy as published on this page and the account area on afc444.
When do these terms apply to my account?
These terms apply from the moment you create an afc444 account and continue to apply for every session, transaction and support request you make while the account is active. They also apply during any account suspension period. Eligibility to use the account in the first place depends on your local law and the eligible regions set out in our policy.
What happens when afc444 updates these terms?
When we update these terms, the new version is published on this page. We will make reasonable efforts to notify you through your registered contact details. Continuing to use your account after the update takes effect means you accept the new version. If you have concerns about an update, contact our support team before the change takes effect.
Do bKash and Rocket transactions follow a different set of rules?
Transactions through bKash, Rocket and other local payment channels are covered by these terms for what happens on the afc444 side — the request, the wallet adjustment and the record kept in your account. The payment provider's own terms govern what happens on their side. Both sets of terms apply at the same time; they do not replace each other.
How do I raise a dispute about a policy decision on my account?
If you believe a policy has been applied incorrectly to your account — for example, a transaction flag or an access restriction — contact our support team via live chat or email. You can request a written explanation of the decision. Provide your account details and a clear description of the matter so the team can review the correct policy record for your account.
Can I see which version of the terms I agreed to at registration?
Our support team holds a record of the terms version in effect at the time you registered and any subsequent versions you accepted. If you need confirmation of which version applies to your account history, contact support via the routes listed on this page and ask for a policy version confirmation for your account.
What do I do if I want to close my account under these terms?
Account closure is available to you at any time. Follow the closure steps shown in your account area after login. The terms covering any wallet balance remaining at closure — including amounts held in connection with a bKash or Rocket transaction — are set out in the account closure section of this document. Contact support if the self-service route does not resolve your closure request.